How to appeal and get off a PCN Fine for driving through a bus gate

The typical penalty for driving in a bus lane is £130 in London and £70 outside the capital.

Letter to get off

[Your address]
[Issuing authority address]

[Reference: PCN number/ Date of issue]

Dear Sir/ Madam,

I am writing to formally challenge the above Penalty Charge Notice.

On [date] my vehicle [registration number] was issued with a Penalty Charge Notice for the reason of [offence code and official reason stated on PCN].

In accordance with the Traffic Management Act 2004, my challenge is on the basis that this is my first offence and the photo send as evidence did not contain any formal markers or identifers for it to be used as evidence

Please find enclosed evidence to this effect, in the form of [give details and why it backs up your case].

For this reason, I look forward to receiving notification that the Penalty Charge Notice has been cancelled within 28 days.

Yours faithfully,

[Your signature]


Thank you for correspondence received on XXXXX regarding PCN XXXXXX. Your vehicle was captured by an approved device, in this case an automatic camera, passing a designated Bus Gate.
Signage is clearly present at the entrance to the Bus Gate as well as leading up to it and these are compliant with the Traffic Signs Regulations & General Directions 2016 legislation. Only local buses, authorised vehicles and pedal cycles are permitted through the Bus Gate during the hours of 7am to 9pm. The restriction is designed to improve traffic flow through the town, by reducing the number of traffic light changes at the junction with Victoria Way and to reduce pollution caused by stationary traffic.
As this is the first PCN you have received from Woking Borough Council for passing through the Bus Gate, I have arranged for your Penalty Charge Notice to be cancelled as a gesture of goodwill. Please note that we may not be able to cancel any further notices should you receive any under similar circumstance.

There is an Appeal Process if you letter still does not work

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