Tiger Airways Cancelled flight , User won VCAT \ Court case to file for new flight costs


Tiger informed the applicant by email that the return flight had been cancelled. His evidence to the Tribunal is that he was advised to rebook and if no flight was available to seek a refund. Refunds would be processed within 30 days. No other communication was made by the respondent to the applicant. No offer of assistance was made to the applicant and no alternative flight was offered.

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